Privacy Policy

1. Who is responsible for the processing of your data?

• Owner: Cronotopos Sociedad Limitada Profesional (hereinafter, “Cronotopos Arquitectura”)
• Address: Plaza Santa Cruz 2, Local Izquierda, 50003, Zaragoza, Spain
• VAT NUMBER: B56467749
• Contact email: contacto@cronotopos.es
• Telephone numbers: (+34) 876538750 | (+34) 689868079
• Activity: Architectural and urban planning services (CNAE 7111).

Cronotopos Arquitectura is committed to compliance with Spanish and European regulations on data protection, in particular the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

2. What personal data do we process and for what purpose?

The personal data we collect includes:

• Identification data: Name, email, telephone, location, type of service requested and message.
• Browsing data: IP address, cookies and connection metadata (according to our Cookie Policy).

We use them for the following purposes:

1. Management of requests for information and budgets through the contact forms on our website.
2. Provision of architectural and urban planning services contracted by the user.
3. Sending commercial communications, provided that the user has given his consent.
4. Fulfillment of legal obligations, such as invoicing and tax data retention.
5. Analysis and improvement of the user experience on our website using analytical tools such as Google Analytics.

3. What is the legitimacy for the processing of your data?

The processing of your personal data is based on:

• Execution of a contract for the provision of architectural and urban planning services.
• User consent in the case of commercial communications and web analytics.
• Compliance with legal obligations, such as invoicing and accounting management.
• Legitimate interest, in the case of security measures and web improvement.

4. How long do we keep your data?

Personal data will be kept for as long as they are necessary for the purpose for which they were collected or until the user requests their deletion. Subsequently, they may be kept blocked for the legally required periods:

• 4 years: Tax and labor obligations (General Tax Law).
• 6 years: Accounting records and invoicing (Commercial Code).
• 10 years: Prevention of money laundering.

5. To which recipients will your data be communicated?

Cronotopos Arquitectura will not transfer your data to third parties unless legally required to do so. However, we work with suppliers who may process data on our behalf, such as:

• Hosting and cloud storage platforms.
• Web analytics services (Google Analytics through Google Tag Manager – GTM-KHVZWDJ).
• Management and tax advice for the fulfillment of accounting and tax obligations.

All our suppliers comply with the guarantees required by data protection regulations.

What are your rights and how can you exercise them?

You have the right to:

• Access to your personal data.
• Rectify inaccurate data.
• Request the deletion of your data when it is no longer needed.
• Request the limitation of the processing of your data.
• Oppose the processing of your data for certain purposes.
• Request the portability of your data to another provider.

To exercise these rights, you can send an e-mail to contacto@cronotopos.es with the subject “Data Protection” and attach a copy of your ID card or identification document.

If you believe that we have not handled your data correctly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security and confidentiality

Cronotopos Arquitectura applies technical and organizational security measures to protect your personal data against unauthorized access, loss or alteration.

If you have any questions about this Privacy Policy, you can contact us at contacto@cronotopos.es.